FAQ

Frequently Asked Questions

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New Visitors

Why do I need a bio link?

Platforms like Instagram, Twitter, Facebook and TikTok only allow for one link in the bio. Using a bio link lets you link to all your pages — websites, shop, blog, social posts, videos, anything — making it easier for your audience to discover all your content & talent.

So you can serve the best of you to your fans or fan candidates…

Is It Free?

It is free for solo amateur artists. Most of the functions are. But if you an advanced artist or studio, we have paid functions that will make a difference on your promotions. You can find free and paid membership levels and prices on home page.

Why choose ArtistBio.link over the alternatives?

ArtistBio.link is designed for creators, artists and record labels. We obsessed over design, speed, and above all, giving complete control over your audience. It offers you all the tool and widgets an artist may need to increase fan base and even make profit on it.

Can I create more than one bio link?

Yes, you can. It is common to have separate pages for creators with multiple brands. You can control all your brands under same login and organize under projects.

Will my bio link display fast all around the world?

All bio link pages are hosted on cloud hosting in multiple locations including: New York, San Francisco, Amsterdam, Frankfurt and Singapore. Your visitors will see your data from wherever they are closer to. Meanwhile you will be connected to our New York server for admin operations with your link.

Do you have detailed instructions how to set this up?

Yes, we have a whole Knowledge Base section where you can find how to see, setup and operate our web application.

Do you have active support?

Correct, we are here if you ever need support. While saying this, we strongly believe you will find all your answers in Knowledge Base section without waiting our reply.

Where do I place my ArtistBio.link?

Your bio link is unique to you and can be used in a wide variety of ways to spread your work, projects, and other social media accounts online. It is basically one page that you will showcase all your art and even make some money from.

The most common location is in the “website” field in your Instagram account.

To do that, click ‘edit profile’ on Instagram. Under your name and username fields, there is a location where you can share your website URL. Share your bio link URL in there. This will send people to your url.bio landing page, where you can drive them to other areas instead of just one page on your website!

Other examples you can use in are: TikTok, Twitter, Facebook (Learn More) Button and even as signature on your emails.

Do your offer API connectivity?

Yes, we do offer API connectivity on Pro paid plans. If your account allows, you can find API page under your profile dropdown menu or on this link. API documentation is available on this link.

Do you offer Pixel tracking?

Yes we do offer pixel tracking on paid plans for Google Analytics, Google Tag Manager, Linkedin, Twitter, Quora, Facebook and Pinterest. You can find Pixels section on the dropdown menu when you click your profile or by following this link.

Find more information about Pixels on our Knowledge Base article.

Pricing & Membership

Is It Free?

It is free for solo amateur artists. Most of the functions are. But if you an advanced artist or studio, we have paid functions that will make a difference on your promotions. You can find free and paid membership levels and prices on home page.

What types of payment methods do you accept?

We accept all credit cards and PayPal payments.

Can I downgrade/upgrade my membership?

Yes, you can do this anytime.

How do I cancel my membership?

You can cancel anytime by visiting your profile icon on top right and choosing Payments on drop down menu.

Will my account be deleted if I cancel my paid membership?

No, it will be downgraded to free version.

Using and Set Up

Can I create more than one bio link?

Yes, you can. It is common to have separate pages for creators with multiple brands. You can control all your brands under same login and organize under projects.

Why my changes are not showing up instantly?

New changes to your bio link page, especially if you have uploaded an image, may take up to two minutes to show up in every browser and location. Your changes need to propagate across our network of servers. This allows our profiles to be the fastest possible and more reliable.

Will my bio link display fast all around the world?

All bio link pages are hosted on cloud hosting in multiple locations including: New York, San Francisco, Amsterdam, Frankfurt and Singapore. Your visitors will see your data from wherever they are closer to. Meanwhile you will be connected to our New York server for admin operations with your link.

Do you have detailed instructions how to set this up?

Yes, we have a whole Knowledge Base section where you can find how to see, setup and operate our web application.

Where do I place my ArtistBio.link?

Your bio link is unique to you and can be used in a wide variety of ways to spread your work, projects, and other social media accounts online. It is basically one page that you will showcase all your art and even make some money from.

The most common location is in the “website” field in your Instagram account.

To do that, click ‘edit profile’ on Instagram. Under your name and username fields, there is a location where you can share your website URL. Share your bio link URL in there. This will send people to your url.bio landing page, where you can drive them to other areas instead of just one page on your website!

Other examples you can use in are: TikTok, Twitter, Facebook (Learn More) Button and even as signature on your emails.

Do your offer API connectivity?

Yes, we do offer API connectivity on Pro paid plans. If your account allows, you can find API page under your profile dropdown menu or on this link. API documentation is available on this link.

Do you offer Pixel tracking?

Yes we do offer pixel tracking on paid plans for Google Analytics, Google Tag Manager, Linkedin, Twitter, Quora, Facebook and Pinterest. You can find Pixels section on the dropdown menu when you click your profile or by following this link.

Find more information about Pixels on our Knowledge Base article.