Glossary

CRM

CRM

Customer Relationship Management originated in business enterprise software suites like Oracle and now appears in web services for music. It refers to functions for handling interactions with fans (email database, personal details, communications, activity logs, transaction histories, complaints, etc.).It should be integrated with other platform services e.g. buying, ordering, accounting and so on.

Music For The Restless Mind

This article is about music therapy and how it can be used as treatment for people with anxiety. Music’s history is indeterminable but it was believed that it was primary used by primitive people as a means to contact the spirit world and induce a feeling of wellness to people.

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