Customer Relationship Management originated in business enterprise software suites like Oracle and now appears in web services for music. It refers to functions for handling interactions with fans (email database, personal details, communications, activity logs, transaction histories, complaints, etc.).It should be integrated with other platform services e.g. buying, ordering, accounting and so on.
Practicing And Performing Music
There is a perception that performing and practicing music are two very different activities. I think that the relationship between performing and practicing is deeply intertwined and at a certain level the distinction between the two virtually disappears.
