Customer Relationship Management originated in business enterprise software suites like Oracle and now appears in web services for music. It refers to functions for handling interactions with fans (email database, personal details, communications, activity logs, transaction histories, complaints, etc.).It should be integrated with other platform services e.g. buying, ordering, accounting and so on.
So You Wanna Make Music and Change The World?
If you want to make music that changes the world, don’t just be the latest kid on the block, the latest rapper in the hood, the latest rocker in the backstreet clubs.
